Free Technical Support for Experienced Customers / Free Training for New Customers

If you are an experienced customer and need help with your Rale Design Software, please proceed as follows:

1. Write a very short description of the solution you need in an e-mail to . 

2. Attach your input file. In case you also have an output file (PDF), attach it too and send these files with the e-mail. THIS IS OF UTMOST IMPORTANCE.

3. We will then use your input file to simulate your problem and come up with a solution.

4. We will then send you a PDF which shows the results you want to obtain together with our input file. You can then use this input file to solve your problem.

If you are a new customer and need your first training sessions, please proceed as follows:

1. Write a very short description of the solution you need (transformer design / inductor design) in an e-mail to . Provide all relevant technical specifications. 

2. Rale will then generate the input file and the output file and send them to you.

3. Rale will then discuss the design with you over Telegram or phone etc. 

4. Free training is given as long as you need it.